General Guidance on “No-Match” Letters from the Social Security Administration

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What’s a ‘no-match’ letter?


The Social Security Administration (SSA) will send so-called ‘no-match’ letters to employers when information in an individual employee’s W-2 form, Wage and Tax Statement, does not match the SSA’s records. To correct mismatches, the employer needs to submit Form W-2c (Corrected Wage and Tax Statement) through the SSA’s Business Services Online

(BSO) Wage Reporting. BSO requires registration, but there’s no need to re-register if you already have a BSO User Identification Number (User ID). The BSO database also lets you know which employees show up as “mismatched.” The SSA requests responses within a 60 day period from the date on the notices.


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